Tea Product FAQs

Where does your tea come from?

Our teas are directly sourced from our family farm in Taiwan, ensuring freshness and quality without the middleman markup.

What types of tea do you offer?

We currently offer premium Taiwanese Black Oolong Tea and Oolong Tea. Each is harvested, processed, and packaged for optimal aroma and flavor.

How is your tea packaged?

Our tea is nitrogen-flushed with oxygen absorbers and sealed in high-grade aluminum pouches to protect it from light, air, and moisture.

Are your teas organic or pesticide-free?

Our teas are grown using traditional, sustainable farming practices. We do not use synthetic pesticides or fertilizers.

Orders & Payments FAQs

What payment methods do you accept?

We accept all major credit cards through Stripe.

Can I change or cancel my order?

Please contact us within 2 hours of placing your order to request changes or cancellations.

Brewing & Storage FAQs

How should I store the tea?

Store in a cool, dark place away from heat and humidity.

How do I brew Oolong or Black tea?

Hot brew instructions

  • Oolong: 195 for 45-60 seconds 
  • Black Tea: 212°F for 45-60 seconds

    Cold brew instructions

  • Oolong: Steep in cold water and refrigerate for 6–8 hours 
  • Black Tea: Steep in cold water and refrigerate for 6–8 hours

We include detailed brewing instructions on our box.

Can I re-steep the tea leaves?

Yes! Both our Oolong and Black Oolong teas can be re-steeped 5 to 8 times using the hot brew method, depending on your taste preference. For cold brew, we recommend using the tea leaves only once for the best flavor and freshness.

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